Bilfinger GreyLogix offers another solution for operating plants with reduced on-site personnel. Systems engineer Marvin Dunn sets up direct, encrypted access to industrial customers’ systems for the purposes of controlling and monitoring their production facilities. When customers log into their plant systems via a virtual private network (VPN), it’s as if they were personally on site. “It’s basically like a virtual extension cable connecting the computer to the plant IT systems,” Dunn explains. “The computer can access the systems as if it were actually connected to them via a physical cable.”
Besides setting up remote access for customers, the Bilfinger GreyLogix team carries out the necessary security updates on an ongoing basis. “Our experience in industrial services is a real advantage in this regard. We have been familiar with many of our customers’ plants, systems and requirements for years,” says Marvin Dunn.
A few weeks ago, Dunn was asked by a customer of Bilfinger GreyLogix’ Hamburg office to set up remote access to that customer’s systems: “As a result, our customer is not only saving time and effort as well as costs, but they are also protecting the health of their employees. After all, they no longer need to send someone to the plant just to access the production systems.”
Alongside access to a plant’s control systems from any location, Bilfinger GreyLogix provides additional virtual plant solutions. On request, our colleagues can also be tasked with regularly checking plant data and alerting plant operators to any irregularities. With its sites in Germany, Austria, Switzerland, the Netherlands and Russia, the Bilfinger subsidiary also has the capacity to record and store data as well as to update and maintain IT infrastructure at industrial plants. In this way, plants can be “virtualized” gradually.
J?rg Stieglitz and Marvin Dunn agree: “While technologies such as AR glasses and remote access to plant control systems are the way of the future, that future began long ago at Bilfinger. These technologies are fully developed and successful projects already testify to their benefits. The significant surge in demand triggered by the current situation can serve our customers as a springboard into the world of virtual industrial plants.”